Does caring as shown by understanding and empathizing with another person's feelings have any place in the analytic world which shows caring more often by analyzing, assessing, evaluating and solving problems?

One woman I knew years ago made the statement, "just because someone is emotional doesn't mean they are irrational and just because someone is logical doesn't mean they are rational."

What do you think?

Richard Owen writes: 

I was trying to place your name — then I realized you're the author of Real Influence — I've randomly been recommended it as a modern Dale Carnegie!

I would say that the experiences I have had that cost me the most were where I was analytically right but naive about how I communicated it. If "rational" is acting in your own interests, sometimes the full brunt of logic will only do you disfavour. Socrates was respected for his dispassion and logic. However, he was also ultimately made to take his own life. Principally for getting on everyone's nerves.

Leveraged loan bankers in their gut in 2005/6/7 knew they were underwriting spicy stuff. And by '07 were feeling queasy. But the cold analysis they had disproved it, so they carried on. You can argue that the "emotional" feeling was more rational than the analytics.


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