Sep

10

PatrickI learned a new trick that can be used by retailers on eBay this week. They ask you for feedback on the transaction, including in their note that 'we will do the same for you.' So you may not like how the transaction went but may avoid commenting because of the possibility of getting vengeful comments back from them. Another issue is in whether it's worth returning items which cost very little. It's really not worth the postage, packaging and hassle of returning low cost items.

So I figure that with more expensive items people are more likely to return them and complain. What this probably means is that the ratings for retailers who sell only low cost items may be positively biased. So it's probably worth checking the average price of their entire shop before buying anything.

Sam Humbert replies:

There's a time-limit (90 days, last I checked) after which eBay won't accept feedback. So if you're eager to flame a seller, send the negative feedback (90 days - 5 seconds) after the transaction. The seller won't be able to retaliate.

Also, you can use the Toolhaus site, or a browser plug-in, to quickly display only the seller's negative/neutral feedback. That's all you really care about anyway.

East Sider notices:

Speaking of eBay: Two on the aisle, $1.8m to open!

Mike Desaulniers explains:

Don't laugh! That parking is two blocks from the Delano. Vintage BMW drivers take note!


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  1. Acetrader on September 10, 2007 3:26 pm

    Where have you been? :) This is the REASON for the success of Ebay! I have been buying and selling on Ebay (over 82 feedbacks) for over six years. The model works very well regardless of the “price” of your item! Once a buyer is happy and leaves me positive feedback I do the same. If their is a problem we attempt to reach a compromise before leaving negative feedback.

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